Contact us
Whenever you need to, there are a number of ways you can contact us.
By phone
Call a Janus Henderson representative
General questions about your account
Investment Consultants
We offer free investment advice for your IRA accounts. Call our licensed investment consultants, or click Direct Advice to learn more.
Weekdays, 9 A.M. – 6 P.M. ET
24-hour automated assistance
Janus Henderson Xpressline™ — access your account balances, daily prices, performance information, and much more.
Your Janus Henderson XpressLine™ PIN may not be the same as your password for janushenderson.com.
For deaf and hard-of-hearing people
Weekdays, 9 A.M. – 6 P.M. ET
For Janus Henderson shareholders living abroad, call our
Other ways to reach us
By email
Can't find what you're looking for? We'd be glad to give you a hand.
Please do not send account or Social Security numbers over email.
Email us
For account-specific questions, please log in and contact us via the
Secure Message Center
By fax
Please refer to your form or application for special instructions before submitting via fax.
By mail
Regular mail
Janus Henderson
PO Box 219109
Kansas City, MO 64121-9109
Overnight or certified mail
Janus Henderson
801 Pennsylvania Ave, Suite 219109
Kansas City, MO 64105-1307
Get investment advice - at no extra cost
Speak with licensed investment consultants and get free guidance tailored to your retirement goals.
Want to understand how investment advice works?
Learn how our consultants can help you plan for retirement and what to expect before you speak with someone.
Learn about direct adviceThere are no additional costs for advice beyond the underlying fund expenses.